Legal access follows local requirements
Our Legal position is simple: account access depends on local law, and we apply the rules that govern your location and account activity. We may request accurate identity or phone details before enabling access, and we can pause an account when information does not match the
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payment record or when a lawful request requires action. DANA, OVO, GoPay and QRIS appear as payment context in account records; bank transfer and virtual account references may also be retained to reconcile a transaction. We do not describe any payment rail as permission to use
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the service where access is restricted. If you are in Medan or elsewhere in Indonesia, check the current local position before opening an account and contact us when you need a policy clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.